Refund Policy

Return, Refund, and Cancellation Policy

Returns Policy

Being a food and perishable products company, unfortunately we do not offer any return or exchange policy.

Refunds Policy

In special cases when the products ordered are damaged or the order is incomplete, we offer refunds for the items that are damaged or missing. This policy lasts upto 14 days from the date of delivery.
To be eligible for the refund, we require photographic and video proofs from the customer. The customer can Whatsapp or e-mail these media proofs along with the order id. The items should not be opened. Once your refund request is inspected by our backend team, we will send you an e-mail to notify you that we are initiating a refund. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed via UPI to the account of your choosing. We would prefer that the customer is willing to accept refund in the UPI account linked to the number used for ordering to prevent frauds.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)

Our refund policy extends to our sale products as well. 

Exchanges (if applicable)

We only refund amount for the items if they are defective or damaged.  Unfortunately we are not offering exchange policy at this time.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your refund. A gift certificate can be e-mailed upon request.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund for the applicable items to the gift giver and they will find out about your refund.


In special cases we may allow shipping back damaged products to learn about the reason for damages or missing items in order to make our service better, update packaging and, prevent further incidents and inconvenience to our customers. In those circumstances, we shall reach out to you with our request for the same along with shipping details.